INFORMATION TECHNOLOGY SPECIALIST (APPSW)
For the GS-12 vacancy/position:
Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-11 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following:
1) Planning and executing complex IT-related assignments using conventional approaches and techniques independently and as a team member; 2) Developing, testing, documenting and maintaining solutions, integrations, and data migration elements of a Salesforce implementation using Salesforce declarative or programmatic development resources such as triggers, workflows, validations, approvals, Apex classes, Visualforce pages, and Lightning Web Components; 3) Translating functional and technical requirements into database designs and application prototypes; 4) Validating and testing application software development quality, logic and functionality by following coding standards and participating in coding reviews; 5) Ensuring compliance with software development, information security/information assurance standards, policies and practices; 6) Working with customers/end users to support, develop, test and troubleshoot applications. AND I have IT-related experience demonstrating the following four competencies:
ATTENTION TO DETAIL - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include:
I ensure the software complies with regulatory requirements; CUSTOMER SERVICE - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services IT-related experience demonstrating this competency include:
I work with customer/end users to support and develop software applications; ORAL COMMUNICATION -Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include:
I present trainings on new software applications; PROBLEM SOLVING - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include:
I resolve software applications issues. My experience in the information technology field has equipped me with skill in the following areas:
attention to detail, customer service, oral communication, and problem solving. NOTE:
This information must be supported in your resume to be considered for the position. For the GS-11 vacancy/position:
Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-09 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following:
1) Assist with planning and executing difficult IT-related assignments using conventional approaches and techniques independently and as a team member; 2) Assist with developing, testing, documenting and maintaining solutions, integrations, and data migration elements of a Salesforce implementation using Salesforce declarative or programmatic development resources such as triggers, workflows, validations, approvals, Apex classes, Visualforce pages, and Lightning Web Components; 3) Translating functional and technical requirements into database designs and application prototypes; 4) Validating and testing application software development quality, logic and functionality by following coding standards and participating in coding reviews; 5) Ensuring compliance with software development, information security/information assurance standards, policies and practices; 6) Working with customers/end users to support, develop, test and troubleshoot applications. AND I have IT-related experience demonstrating the following four competencies:
ATTENTION TO DETAIL - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include:
I ensure the software complies with regulatory requirements; CUSTOMER SERVICE - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services IT-related experience demonstrating this competency include:
I work with customer/end users to support and develop software applications; ORAL COMMUNICATION -Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include:
I present training on new software applications; PROBLEM SOLVING - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include:
I resolve software applications issues. My experience in the information technology field has equipped me with skill in the following areas:
attention to detail, customer service, oral communication, and problem solving. NOTE:
This information must be supported in your resume to be considered for the position. Additional qualification information can be found from the following Office of Personnel Management website:
https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
Estimated Salary: $20 to $28 per hour based on qualifications.
Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-11 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following:
1) Planning and executing complex IT-related assignments using conventional approaches and techniques independently and as a team member; 2) Developing, testing, documenting and maintaining solutions, integrations, and data migration elements of a Salesforce implementation using Salesforce declarative or programmatic development resources such as triggers, workflows, validations, approvals, Apex classes, Visualforce pages, and Lightning Web Components; 3) Translating functional and technical requirements into database designs and application prototypes; 4) Validating and testing application software development quality, logic and functionality by following coding standards and participating in coding reviews; 5) Ensuring compliance with software development, information security/information assurance standards, policies and practices; 6) Working with customers/end users to support, develop, test and troubleshoot applications. AND I have IT-related experience demonstrating the following four competencies:
ATTENTION TO DETAIL - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include:
I ensure the software complies with regulatory requirements; CUSTOMER SERVICE - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services IT-related experience demonstrating this competency include:
I work with customer/end users to support and develop software applications; ORAL COMMUNICATION -Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include:
I present trainings on new software applications; PROBLEM SOLVING - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include:
I resolve software applications issues. My experience in the information technology field has equipped me with skill in the following areas:
attention to detail, customer service, oral communication, and problem solving. NOTE:
This information must be supported in your resume to be considered for the position. For the GS-11 vacancy/position:
Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-09 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following:
1) Assist with planning and executing difficult IT-related assignments using conventional approaches and techniques independently and as a team member; 2) Assist with developing, testing, documenting and maintaining solutions, integrations, and data migration elements of a Salesforce implementation using Salesforce declarative or programmatic development resources such as triggers, workflows, validations, approvals, Apex classes, Visualforce pages, and Lightning Web Components; 3) Translating functional and technical requirements into database designs and application prototypes; 4) Validating and testing application software development quality, logic and functionality by following coding standards and participating in coding reviews; 5) Ensuring compliance with software development, information security/information assurance standards, policies and practices; 6) Working with customers/end users to support, develop, test and troubleshoot applications. AND I have IT-related experience demonstrating the following four competencies:
ATTENTION TO DETAIL - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include:
I ensure the software complies with regulatory requirements; CUSTOMER SERVICE - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services IT-related experience demonstrating this competency include:
I work with customer/end users to support and develop software applications; ORAL COMMUNICATION -Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include:
I present training on new software applications; PROBLEM SOLVING - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include:
I resolve software applications issues. My experience in the information technology field has equipped me with skill in the following areas:
attention to detail, customer service, oral communication, and problem solving. NOTE:
This information must be supported in your resume to be considered for the position. Additional qualification information can be found from the following Office of Personnel Management website:
https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
- Department:
2210 Information Technology Management - Salary Range:
$86,335 to $112,240 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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