Material Damage Adjuster II

Division or Field Office:
Silver Spring Branch Office
Department of Position:
Claims Department
Work from:
Home in MD
At Erie Insurance, you re not just part of a Fortune 500 company; you re also a valued member of a diverse and inclusive team that includes nearly 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. To attract and retain the best talent, we reward our team members with competitive salaries and a very generous benefits package.
POSITION SUMMARY
Appraises material damage claims and total losses as received by assignment. Negotiates settlement of claims and disposes of salvage.
Candidate will live in and service the Montgomery County area as a territory.
Candidates with below minimum qualifications may be considered for Material Damage Adjuster I (H08).
This is a remote, work from home position, and use of a company car is provided.
DUTIES AND RESPONSIBILITIES
Arranges to inspect vehicles, driving to site of accident/damage within assigned territory or others if required. Photographs damaged areas, writes estimates, determines rental need and controls those costs according to company guidelines.
Negotiates repair costs, establishes value, settles total losses and handles disposal of salvage.
Distinguishes cause of damage for appropriate policy coverage.
Issues settlement checks and keeps appropriate records.
Responds to Policyholders and claimants complaints stemming from original adjustment.
Establishes rapport with Agents and claims adjusters.
At the request of Underwriting, evaluates antique and classic cars for coverage value.
Attends appropriate training sessions.
The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
COMPETENCIES
Analytical Skills
Mathematical skills
Interpersonal skills
Communication skills
Ability to estimate damage on all types of motor vehicles
Ability to operate a computer and related equipment and software
Ability to operate a motor vehicle
QUALIFICATIONS
High school diploma, or GED, required. Five years experience in body shop or insurance claims adjusting, including estimate writing experience required. Experience with The ERIE preferred. Completion of General Insurance program preferred. Incumbent must live in territory assigned unless a change is approved by the company. Position requires the incumbent to serve on the Catastrophe Team, which may include travel on short notice to other locations for periods in excess of two weeks. Appropriate license as required by state. Valid driver's license and good driving record required.
PHYSICAL REQUIREMENTS
Lifting 0-20 lbs; Occasional (less than 20%)
Lifting 20-50 lbs; Occasional (less than 20%)
Lifting Over 50 lbs; Occasional (less than 20%)
Driving; Frequent (50-80%)
Pushing/Pulling; Occasional (less than 20%)
Manual Keying/Data Entry; Occasional (less than 20%)

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