Marketing Cloud Solution Engineer - Salesforce.org

Salesforce.org Marketing Cloud Solution Engineer
What if you were empowered to solve the most complex problems nonprofits and higher education face today? What if you had the best social and mobile cloud technology stack to achieve that goal? What if you could work for a company that believes that top line growth is as important as giving back to the community? What if you could work alongside the best and brightest in the industry to craft innovative solutions and transformational strategies? All this in a driven, collaborative and rewarding environment... Sounds like fiction, you say? Absolutely not! Here at the Salesforce.org, we call it #DreamJob!
Salesforce.org is committed to and focused on increasing the efficiency of the global social sector. To achieve this goal, we are building a social enterprise to deliver Salesforce's world class CRM and technology platform solutions to the higher education & non-profit markets. We're looking for exceptional candidates to join the Salesforce.org Solution Engineering team as a Marketing Cloud Specialist. If you possess intellectual curiosity, great problem solving skills and an unwavering belief that the right technology can solve any problem then you are the ideal candidate for the job.
A Marketing Cloud Solution Engineer plays a pivotal role in aligning innovative digital marketing strategies to technology solutions within key strategic Higher Ed and Non Profit accounts. This role focuses on partnering with clients and collaborating with internal team members and C-level client contacts to drive consensus on multi-product technology solutions across the Marketing Cloud and Pardot solution sets. Marketing Cloud Solution Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as executive level product demonstrations. This person must assume the role of trusted advisor for driving innovative solutions forward while also improving business performance.
Typical day in the life of a Salesforce.org Marketing Cloud Solution Engineer looks like...
Discover and analyze individual customer goals and challenges and map those back into the Salesforce Marketing Cloud and Pardot solution portfolio
Design innovative solutions to address challenges and build those solutions on the Salesforce platform. Present customized story-driven demonstrations aligned with key business value and solution differentiation.
Function effectively in a fast-paced high-energy market segment and successfully balance multiple projects in a team-selling environment
Present Salesforce Marketing Cloud and Pardot technology infrastructure, including demonstrating deep familiarity with hardware, software, networking and security stack
Actively enable the broader Solution Engineering team and cross-functional distribution to team to more effectively position the value of the Marketing solutions within the Salesforce portfolio.
Respond effectively to RFIs and RFPs
Participate in training and certifications to acquire and maintain the knowledge necessary to be effective in role
Attain quarterly and annual objectives that you will define collaboratively with your manager
Travel domestically
Necessary Skills
Knowledge, interest or background in the nonprofit and/or higher education market(s)
Technical expertise in any of the following industries (digital marketing, enterprise data systems and analytics, business intelligence, web analytics, CRM, enterprise search and content management systems)
Ability to work as part of a team to solve business and technical problems in complex environments
Solid verbal, written, presentation and interpersonal communication skills
Proven time management & prioritization skills in a dynamic environment
Knowledge of latest trends in web technologies and online marketing
B.S. Computer Science, Software Engineering, MIS, MBA, or equivalent work experience

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