Implementation Engineer Job

Company Name:
At Rockwell Collins ARINC, it's our people who make the difference and are the backbone of our technologies. Employing some of the most talented, dedicated people on the planet is not by chance. People from all over the globe choose Rockwell Collins ARINC as the cornerstone of their careers, helping create and deliver communications, integration, and engineering solutions that our global customers demand so that our world keeps moving and stays connected. Join Rockwell Collins ARINC and help shape our future while creating yours.
Rockwell Collins ARINC in Annapolis, Maryland is looking for a Customer Implementation Manager to support our Commercial Aviation Solutions Division. The Customer Implementation Manager will:
Provide technical support to assist GLOBALink customers with implementation of new datalink and value added services and applications.
Possess in depth understanding of datalink avionics and host/end systems and how they interface with Rockwell Collins ARINC services.
Effectively lead troubleshooting of problems for airline operational datalink programs and efficiently resolve them to the satisfaction of our customers within Rockwell Collins ARINC internal cost, schedule, and resource constraints.
Assist with data collection and analysis by utilizing scripts to automate processes.
Collaboratively work with Account Managers, Engineering, and program managers to implement new services, existing services for new customers, and solutions to resolve operational communication problems.
Provide training to our airline customers as needed.
Travel to customer sites to present technical material and gather application requirements is required.
Think beyond year one for a moment. We believe having a solid work-life balance creates a healthy lifestyle and inspires creativity. At Rockwell Collins ARINC, we encourage career development and seek ways to provide you with opportunities for growth and variety in your work. And that's just for starters. Day one kicks off with a competitive benefits package of plans that include medical, dental, vision, and more. In addition, we have a generous 401(k) plan that matches dollar for dollar up to 6%, a Roth 401(k) option, educational assistance, and flexible work schedules. Interested yet? If so, apply now and embark on your next worthwhile adventure!
Required Experience:
Seven or more years of commercial technical experience with the airline industry.
Possess an understanding of basic programming concepts with the ability to write/edit scripts given examples.
Possess some web page experience.
Ability to understand database concepts (tables, views, indexes) using SQL query.
Demonstrate hands-on experience with implementing new and existing services.
Ability to interact with customers on all levels including technical, flight operations, and business.
Possess excellent communication, presentation, and team building skills.
Education or Certification Requirements:
Bachelor's degree in Engineering as a minimum
Desired Experience:
Demonstrated hands-on experience with commercial airlines and avionics manufacturers implementing Data Link Applications.
Knowledgeable in industry specifications related to customer operations.
Title: Implementation Engineer
Job #: 15554BR
Job Function: Engineering
City: Annapolis
State/Province: Maryland
Country: US
FT/PT: Full Time
Qty: 1
Amount of Travel Required for Position: 0 - 25
Req ID: 15554BR
Date: Mon, 14 07 2014 00:00:00 GMT
State: MD
Postal Code: 21401
Locale: en_US

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