Program Lead

Company Name:
Smartlink
The Program lead is a member of the PMO group and is responsible for supporting the execution of client contracts within the company's site development division. This will be achieved through developing strong relationships, demonstrating core project management principles, communicating with senior management as well as core project teams, and driving key measures via metrics and reporting.

Primary Responsibilities:

Understand key fundamentals of specific client contracts and associated programs.

Contribute information and recommendations to strategic planning for execution of work under the client contracts.

Implement new initiatives and various work flows to support the strategic direction, coordination, and success of projects.

Work with a variety of cross-functional teams within the Site Development, Operations, IT, HR, and Finance departments to align and execute project goals and initiatives.

Drive communications and project governances across varied levels of site development team members to drive accountability, escalation and awareness, as well as ensure risks, issues, and critical dependencies are being addressed.

Conduct analysis and partner with senior management to determine project needs, key deliverables and timelines.

Monitor key program performance indicators and ensure the senior management is informed.

Understand and respond with a sense of urgency to client and project team needs and requirements.

Ensure all internal processes and procedures are followed and quality standards are met.

Monitor receipt of client purchase orders in a timely manner.

Responsible for supervising, managing, and developing program staff.

Maintain professional, ethical, and company standards at all times.


Job Requirements:

Competencies include excellent organizational, interpersonal, analytical, written/oral communication, and listening skills.

Proven ability to drive large scale projects with high collaboration and leadership.

Ability to manage responsibilities and priorities in a fast paced, growth-oriented and time-critical environment.

Experience in problem solving & multi-tasking.

Excellent judgment and decision making skills.

Evidence of the practice of a high level of confidentiality.

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