Senior Ne2rk Engineer

Company Name:
TeleCommunication Systems, Inc.
ABOUT THE COMPANY:
TeleCommunication Systems, Inc. (TCS) is a leading provider of mission-critical wireless data solutions to government customers, public safety, and carriers.
TCS produces wireless data communications technology solutions that require proven high levels of reliability. TCS' wireless data offerings include secure deployable communication systems and engineered satellite-based services; location-based wireless and VoIP Enhanced 9-1-1 services; messaging and location service infrastructure for wireless operators; and commercial location applications, like traffic and navigation, using the precise location of a wireless device.
ABOUT THE OPPORTUNITY:
Under general supervision, this position will support, manage, maintain, and configure a complex national communications infrastructure. Applicant is expected to be a subject matter expert with a firm grasp of network solutions, functions, technology, and protocols. Our ideal candidate should have excellent organizational, problem-solving, communication, and interpersonal skills.
PRIMARY DUTIES:
Responsible for configuration and maintenance of Cisco ASA and ASR networking equipment. Comprehensive knowledge of enterprise and data center deployments using Cisco ASA firewalls is essential
Participate as part of project teams in designing, developing and implementing networking technologies for the business
Setup and support IPSec VPN tunnels
Perform packet captures and deep network analysis in order to troubleshoot customer connectivity problems
Assist with disaster recovery planning and testing
Creates and maintains network documentation, including diagrams, white papers, and configuration management
Experience with structured change management processes.
Schedules and performs installations and upgrades in accordance with established CIS policies and procedures
Encourages and actively drives initiatives for improved service quality
Develops and promotes standard operating procedures
Recommends upgrades, patches, new applications, and equipment
Provides after-hours maintenance availability and on-call support
Assist in the planning, development, support, and management of local and national IT initiatives
Other duties as assigned

SKILLS REQUIRED:
Dedication to quality customer service with a courteous and polite disposition
Superior telephone etiquette and an ability to communicate effectively with customers, vendors, peers, and management
Strong problem solving skills and inherent decision making ability
Self-starter with strong initiative and assertiveness
Ability to perform work duties under stress and time pressures
Structured approach towards development of processes and procedures
Strong oral and written communication skills
Security focused
Ability to excel in a team environment that emphasizes total cooperation and mutual respect
EDUCATION/EXPERIENCE REQUIREMENTS:
Expert-Level Cisco ASA experience required
Extensive network troubleshooting knowledge
Solid understanding of networking technologies: OSI Model, Switching, IP Routing, IP Subnetting, TCP/IP protocol, VPN's, DNS, Router ACL's, and NAT
Demonstrable experience in implementing and troubleshooting firewall rules and NAT on Cisco PIX and ASA Firewalls. Firewall support knowledge must include implementation of various NAT types used in PIX/ASA, firewall virtualization, and firewall hardware failover.
Currently active CCSP (Cisco Certified Security Professional) certification or expiration within past 1 year desired.
Currently active CCIE (Cisco Certified Internetworking Expert) Security certification or expiration within past 2 years desired
A BA/BS in a technical field of study or comparable experience
Experience in a large scale operations environment supporting customers
Experience and understanding of the telecommunications industry
Willing to work overtime and on-call as necessary to meet organizational needs
Must be organized, detail-oriented, and able to effectively handle concurrent projects
5+ years hands-on experience in a complex, multi-site LAN\WAN environment
5+ years of experience in IT Operations Support or Engineering

TeleCommunication Systems, Inc. is an Equal Opportunity Employer

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