ASM Service Advisor Community, Social Services & Nonprofit - Annapolis, MD at Geebo

ASM Service Advisor

3.
7 Annapolis, MD Annapolis, MD Full-time Full-time $60,000 - $120,000 a year $60,000 - $120,000 a year 13 days ago 13 days ago 13 days ago Are you ready to join a growing Service Department that offers upward mobility? Don't wait.
Apply today! The Service Advisor is responsible for building strong customer relationship and selling the technicians' time.
They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services.
Advisors field all live service calls, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.
Job
Responsibilities:
Ensure that customers receive prompt, courteous, and effective serviceo Drive the sale of technicians' time to meet departments sales forecasto Prioritize required services, and be prepared to provide options upon request.
o Keep customer informed on completion times, service expenses, and possible changes.
o Ensure customer has a positive dealership experienceo Know the product well enough to answer characteristic and operational questions regarding the customer's vehicle.
As a Service Advisor, you will be experienced and aware of the latest customer service practices and be a persistent problem solver.
We have determined some factors that may enable your success as a Service Advisor:
Threeyear of experience in a service advisor role strongly preferredo Must have computer proficiencyo Valid driver's license What we Offer:
Strong Pay Plano Alignment Checker and Treadspec machine in the Service Lane.
o 19 time President's Award Winnero Potential for Growth Opportunity Start your career as a Service Advisor for Koons Annapolis Toyota today! Job Type:
Full-time Job Type:
Full-time Pay:
$60,000.
00 - $120,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Day range:
Monday to Friday Weekends as needed Shift:
10 hour shift 12 hour shift 8 hour shift Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
1 year (Preferred) License/Certification:
Driver's License (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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