Manager - Nursing Operations
Manager - Nursing OperationsDepartment:
Central Staffing OfficeReports to:
Director - Nursing OperationsStatus:
ExemptPosition Objective:
The position is responsible for supporting the Director of Nursing Operations in the success of the hospital's strategic objectives and mission as they relate to the Central Staffing Office, Patient Safety Attendant and Patient Transport staff.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Manages Clinical Escort Assistant and Patient Safety Attendant personnel, including but not limited to:
budget responsibility; identifies optimization opportunities to maximize staff productivity and efficiency, supports development of sitter personnel and addresses issues as needed.
Oversight of hiring and onboarding process, orientation and ongoing training/education, addressing performance issues and supports development of personnel.
Works with the Director to identify and implement optimization opportunities to maximize staff productivity and workflows and establish/evaluate operating procedures.
Proactively monitors departmental operations to ensure adequate staffing coverage and closely collaborates with relevant stakeholders to ensure quality, patient safety, and efficiency to meet the needs of the organization.
Assists the Director in the development of resources and optimized work flow in the department to manage patient throughput house-wide.
Works with the Director to monitor the departmental operations, patient flow tracking, and ADT information regarding hospital census and bed availability.
Works with the Director to monitor, develop, review and make recommendations to hospital leadership regarding programs, processes, and technologies affecting efficient throughput and staffing.
With the Director, manages and establishes standard operating procedures for bed board, patient sitters, administrative coordinators, and patient transport, as needed, to optimize throughput.
Utilizes analytical and reporting capabilities and tools to support decision-making and improvement efforts; creates efficiencies and process changes through use of data and evidence-based practices.
Works with Performance Improvement through lean activities to identify, formulate, recommend and implement changes in patient flow to ensure the success of strategic objectives.
Educational/Experience Requirements:
The minimum level of education and experience for this position includes:
Bachelor's required/Master's degree preferred 3 years' experience in performance improvement activities including LEAN techniques proficiency in developing spreadsheets and/or presentations using PowerPoint and Excel.
Previous experience managing people or team lead position Required License/Certifications:
Current licensure as Registered Nurse in the State of Maryland is required.
American Health Association Healthcare Provider BLSKnowledge, Skills & Abilities:
Demonstrated ability to manage multiple, evolving priorities and make timely decisions.
Proven ability to use data/business analytics to drive change.
Demonstrated ability to proactively engagement in organizational change, including making recommendations, supporting implementation, and monitoring sustainability.
Ability to provide leadership in a team environment, with the highest degree of professional and personal integrity.
Highly effective verbal and written communication skills.
Demonstrated effectiveness as a group leader and participant, collaborating with a broad spectrum of stakeholders across the enterprise.
Demonstrated ability to think critically, develop conceptual designs and organize successful projects.
Working Conditions, Equipment, Physical Demands:
There is reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands -The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position.
This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Recommended Skills Administration Business Analysis Certified Nurse Practitioner Change Management Clinical Works Communication Estimated Salary: $20 to $28 per hour based on qualifications.
Central Staffing OfficeReports to:
Director - Nursing OperationsStatus:
ExemptPosition Objective:
The position is responsible for supporting the Director of Nursing Operations in the success of the hospital's strategic objectives and mission as they relate to the Central Staffing Office, Patient Safety Attendant and Patient Transport staff.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Manages Clinical Escort Assistant and Patient Safety Attendant personnel, including but not limited to:
budget responsibility; identifies optimization opportunities to maximize staff productivity and efficiency, supports development of sitter personnel and addresses issues as needed.
Oversight of hiring and onboarding process, orientation and ongoing training/education, addressing performance issues and supports development of personnel.
Works with the Director to identify and implement optimization opportunities to maximize staff productivity and workflows and establish/evaluate operating procedures.
Proactively monitors departmental operations to ensure adequate staffing coverage and closely collaborates with relevant stakeholders to ensure quality, patient safety, and efficiency to meet the needs of the organization.
Assists the Director in the development of resources and optimized work flow in the department to manage patient throughput house-wide.
Works with the Director to monitor the departmental operations, patient flow tracking, and ADT information regarding hospital census and bed availability.
Works with the Director to monitor, develop, review and make recommendations to hospital leadership regarding programs, processes, and technologies affecting efficient throughput and staffing.
With the Director, manages and establishes standard operating procedures for bed board, patient sitters, administrative coordinators, and patient transport, as needed, to optimize throughput.
Utilizes analytical and reporting capabilities and tools to support decision-making and improvement efforts; creates efficiencies and process changes through use of data and evidence-based practices.
Works with Performance Improvement through lean activities to identify, formulate, recommend and implement changes in patient flow to ensure the success of strategic objectives.
Educational/Experience Requirements:
The minimum level of education and experience for this position includes:
Bachelor's required/Master's degree preferred 3 years' experience in performance improvement activities including LEAN techniques proficiency in developing spreadsheets and/or presentations using PowerPoint and Excel.
Previous experience managing people or team lead position Required License/Certifications:
Current licensure as Registered Nurse in the State of Maryland is required.
American Health Association Healthcare Provider BLSKnowledge, Skills & Abilities:
Demonstrated ability to manage multiple, evolving priorities and make timely decisions.
Proven ability to use data/business analytics to drive change.
Demonstrated ability to proactively engagement in organizational change, including making recommendations, supporting implementation, and monitoring sustainability.
Ability to provide leadership in a team environment, with the highest degree of professional and personal integrity.
Highly effective verbal and written communication skills.
Demonstrated effectiveness as a group leader and participant, collaborating with a broad spectrum of stakeholders across the enterprise.
Demonstrated ability to think critically, develop conceptual designs and organize successful projects.
Working Conditions, Equipment, Physical Demands:
There is reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands -The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position.
This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Recommended Skills Administration Business Analysis Certified Nurse Practitioner Change Management Clinical Works Communication Estimated Salary: $20 to $28 per hour based on qualifications.
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